IBEX Pricing

Although the benefits of nearly eliminating paperwork and endless “copying-and-pasting” from one micro-solution to another speaks for itself, there is always the issue of cost. These cost components can be separated into 3 categories: Setup, Ongoing Fees & Charges, and Support.

One-Time Fees

IBEX Desktop Installation: $450.00 per location (limit of 3 per billing NPI)
  • Installation of remote access remote access software for secure remote support.
  • Installation of IBEX Desktop and encrypted local database
  • Virus scan and PC health checkup: Windows updates, 'temp' file removal, registry cleanup, etc. (as needed)
Practice Setup (billed hourly)

Consolidating multiple micro-solutions into a single platform that choreographs the flow of information between an application residing on the provider’s desktop/laptop/tablet PC, the web-based Patient Portal, and a back office (responsible for claims submissions, remittance processing, patient e-mail and SMS communications, and synchronization with MS Outlook) requires organizing ALL of a practice’s information. The cost to migrate to IBEX PMS hinges upon the client’s hardware, the need to migrate historical patient data, and how many insurance carriers (both in and out-of-network) they intend to work with. Please, contact us for an estimate.

  • Harrison Consulting will establish ERA (Electronic Remittance Advice) and ETF (Electronic Fund Transfer) contracts between your practice and and any number of in or out-of-network insurance carriers
  • Import existing patient roster and patient balances into IBEX
  • Generating the Procedure code/billed entity/billing rate template (preserving patient and carrier specific billing rates)
  • Importing patient historical financial data (as needed)
  • Setup and configure the HIPAA compliant [email protected] mailbox
  • Setup SMS Gateway, register new number, and configure SMS forwarding to the number of your choice
  • Card payment gateway registration and integratation for online and, if requested, WIFI card-present terminals

Ongoing Fees & Charges

Monthly Subscription: $65/month + Commission
  • Insurance Billing and Remittance Reconciliation
    • Private-pay bill and insurance claim generation in under 20-seconds
    • Unlimited & Free, same-day claims submissions
    • Daily ERAs (electronic remittance advice) reconciliation, posting directly to your patient's accounts
  • PCI & HIPAA compliant Web-Based Patient Portal
    • Patient Intake allows new patients to self-enroll in your practice (with debit/credit card verification)
    • Patients can maintain their own insurance and personal information
    • Allows Patients to review their statements and bills/claims & insurance remittances
    • Tokenized card information securely facilitates patient one-time payments without entering card information each time
    • Support for patient-enabled "Auto-Pay"
  • HIPAA compliant mailbox Hosting
    • 10 Gb of space
    • Send/Receive e-Mails from [email protected]
    • Used by operations to send patients appointment reminders, billing notifications, card approvals/denials, overdue notices,
    • Fully supported by M.S. Outlook Desktop and Mobile
    • e-Mail, Calendar and Contacts support on Androind & iOS devices
  • Automated Backups
    • Accounting Data
    • Scheduled Appointments
    • Patient Notes
    • e-Mails, Calendar, Contacts, Tasks, and Notes
  • SMS services
    • Unlimited SMS messages for patient reminders and Patient Portal 2-Factor-Authentication
    • Incoming SMS messages are forwarded to your mobile
  • Automated Reports sent to your mailbox
    • Daily Remittance Summary
    • Weekly Report detailing Bills, Claims Submitted, and Receipts

Support

Client Support: $150/hr
  • Data Recovery
    • Reinstallation of IBEX Desktop
    • Full Accounting Data recovery
    • Full Scheduling Recovery
    • Restoration of All Patient Notes
    • IBEX Hosted E-Mail, Calendar, Contacts, Tasks, and Notes recovery
  • Bookkeeping
    • Reverse, correct, and resubmit posted claims & bills
  • Device Maintenance
    • Reinstallation of software
    • Full Accounting Data recovery
    • Full Scheduling Recovery
    • Restoration of Patient Notes
    • Restoration of e-Mails, Calendar, Contacts, Tasks, and Notes
Patient Portal Support: Free for first 2 hours/month, then $55/hr thereafter
  • Explanation of Remittance Reports (rejection codes)
  • Unlock account (after multiple failed logins)